Recommended Jamf Configuration for NavvTrack Deployment

All phones that will be monitored with NavvTrack should be enrolled in your Mobile Device Management (MDM) solution. MDMs extend NavvTrack’s management capabilities with important tools that allow users to get the most value from the system.

Mobile Device Group Setup

All shared mobile devices should be placed into Groups so they can be logically viewed within NavvTrack. These groups typically define the campus and department to which the device belongs, but may also include additional information such as:
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• Floor
• Shared Team
• Shared Campus

The MDM Groups will map to Teams in NavvTrack, which allow Team Managers to view assets they are responsible for in real time.
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Example naming convention: campus-department i.e. oakgrove-evs

API Requirements

NavvTrack requires access to your Jamf instance’s API to enable Lost Mode and access Team information.
You will need to create an admin or properly privileged user for Navv in your MDM.

App Deployment

NavvTrack will leverage your Apple Business/Apple School Organization ID to make the Navv app available in your private app store. Once the app is available, the Navv team will reach out and provide you with your organization’s App Configuration, which will need to be added in the Jamf App deployment.

Recommended Jamf Settings for NavvTrack Application

The following is a table of recommended configuration preferences for use of NavvTrack with shared devices. Some of these options may not be available for your specific MDM. Bolded Settings are important for ensuring the best performance of the NavvTrack app and platform.

Restrictions	Navv Preferred Configuration	Explanation
Force Wi-Fi on	On	We recommend that Wi-Fi be forced “on” to maximize Navv’s location accuracy
Defer software updates	Off	Having the latest updates will improve security on your devices.
Modify Bluetooth settings	Off	The NavvTrack app may use Bluetooth to improve location accuracy. We recommend this setting to be “off” by default, and changing to “on” by the user team during initial app deployment.
Modify cellular plan settings	Off	The NavvTrack app may use cellular data to improve location accuracy. We recommend this setting to be “off” by default, and switched to “on” as necessary on a phone-by-phone basis.
Modify Notifications settings	Off	Notifications are crucial for NavvTrack’s functionality. Once initial NavvTrack configuration is complete, it is preferred that this capability is set to “on” to ensure full functionality.
Erase All Content and Settings	Off	Restricting this capability from the phone can enhance your device’s security, and can prevent your device from being unenrolled from your MDM. We recommend restricting this capability, and only enabling it on a phone-by-phone basis as necessary.
Modify cellular data app settings	Off	The NavvTrack app may use cellular data to improve location accuracy if available. We recommend this setting to be “off” by default, and changing to “on” by the user team during initial app deployment.
Remove apps	Off	Restricting this capability will prevent users from removing the NavvTrack app without an administrator’s permission.
Use of cameras	On	The NavvTrack app may use cameras to scan QR codes or for other functionalities. As such, it’s preferred that camera usage is enabled.
Allow putting an iOS or iPadOS device into Recovery Mode from an unpaired host	Off	This prevents the device from being erased by any external host computer, which will improve security and loss prevention. We recommend this option be set to “off” by default, and switched to “on” as necessary on a phone-by-phone basis.
Allow Thunderbolt or USB device connections	Off	This prevents the device from connecting with other devices by wire, which will improve security and loss prevention. We recommend this option be set to “off” by default, and switched to “on” as necessary on a phone-by-phone basis.
Modify restrictions or Screen Time settings	Off	Screen Time may be used by your organization to further manage your devices. We recommend turning this setting to “off” by default, and switched to “on” as necessary on a phone-by-phone basis.
Join only Wi-Fi networks installed by a Wi-Fi payload	On	This setting will prevent your devices from connecting to foreign networks. Enabling this setting is recommended if it is possible to install your approved networks.
Modify diagnostic settings	Off	This setting allows Navv to access important data relating to the Navv app that allows for fast mobile improvements. It’s preferred that diagnostics are enabled for the Navv app and that further modifications of the setting are prevented by turning this setting “off.”
Send diagnostic and usage data to Apple	On	This setting allows Navv to access important data relating to the Navv app that allows for fast mobile improvements. It’s preferred that diagnostics are enabled for the Navv app.

Moving Devices Between Groups

When a device is moved to a new group associated with a NavvTrack team, the NavvTrack application will need to be terminated and relaunched on the device. To terminate the application, swipe up the app to fully close it. Upon relaunching the application, the device will receive the information about its new team and will be ready for use.

Jamf + NavvTrack Configuration Guide

Recommended Jamf Configuration for NavvTrack Deployment

Recommended Jamf Settings for NavvTrack Application

Restrictions

Navv Preferred Configuration

Explanation